ITS CONDITIONS OF SALE
TERMS AND CONDITIONS OF SALE
SCOPE AND GENERAL
In any case, there are pages accessible to natural or legal persons that do not yet register or initiate a purchase of product (hereinafter "Users") Web Site. Thus, users who access these parts of the Website agree to be subject to the terms and conditions contained in these Terms and Conditions, to the extent that this may be applicable to them.
COMPANY wants to know their customers and users addressed exclusively to a wider audience of 16 years and the territory in which accepts and distributes orders is covered by the European Union (hereinafter, the "Territory"). If you wish to order outside the TERRITORY, you should contact through the form of customer care.
CONTACT: For any questions, feedback or suggestion, you can send your comments by email to: firstname.lastname@example.org
The descriptions of the products displayed on the Website are provided on the basis of information provided by suppliers of "COMPANY NAME". However, the information given on each product, as well as photographs or videos relating thereto and trade names, trademarks or distinctive signs of any kind on the website of COMPANY, names are exposed in www.tienda.dartyluz. com as a guide.
All product prices listed throughout the website include VAT and other taxes that may apply. However, these prices do not include the cost of sending the products, which are listed separately and must be accepted by the Customer.
COMPANY will make every effort to please all their customers demand for products. However, sometimes, due to hardly controllable causes ENTERPRISE how human errors or incidents in computer systems, it is possible that the amount ultimately served by the provider differs from the order made by COMPANY to meet the requests of customers.
In the event that the product is not available after the order, the Customer have been made will be informed by email of the total or partial cancellation of this. The partial cancellation of the order due to unavailability does not entitle the cancellation of the entire order. If as a result of this cancellation the customer wants to return the delivered product should follow the provisions of paragraph return.
Customer agrees to pay at the time you place the order. The initial price stated on the website for each of the products offered will be added to the corresponding shipping costs relevant rates. In any case, such fees shall be reported to the client before completing the purchase.
The ticket or proof of purchase is for the purchase order will be available and will be shown in www.tienda.dartyluz.com in the "My Account", "My Orders".
The Customer shall pay the full amount of your order amount for payment through PayPal.
The Customer shall notify COMPANY any improper or fraudulent charges on the credit card used for purchases by email or phone, in the shortest possible time so that the company can make the necessary arrangements.
COMPANY has the highest security measures available commercially in the sector. In addition, the payment process works over a secure server using SSL (Secure Socket Layer). The secure server establishes a connexion so that the information is transmitted encrypted using 128-bit algorithms, which ensure that only intelligible to the client computer and the Website. Thus, when using the SSL protocol ensures:
The Client is submitting their data center server COMPANY and not to any other to try to impersonate it.
Between the client and server COMPANY center data is transmitted encrypted, avoiding any possible access or use by third parties.
VERISIGN, THE MOST IMPORTANT ISSUE WORLD SSL CERTIFICATES OF COMPANY GUARANTEE OF DATA ENCRYPTION BIDOBIDO.
EXECUTION OF ORDERS
CANCELLATION OF ORDERS
COMPANY accept cancellations of orders upon request before sending it. To cancel you must apply through the "Customer" form.
DEADLINES, AND PLACE OF DELIVERY aberrations
I. Product Delivery
COMPANY is committed to delivering the product in perfect condition to the address stated in the Customer's order form, and in any case must be within the Territory. In order to optimize the delivery, thank the customer to indicate a direction in which the order can be delivered during normal business hours.
COMPANY shall not be liable for errors caused in the delivery when the delivery address entered by the customer in the order form does not conform to reality or have been omitted.
COMPANY informs the Customer that it is possible that the same order is divided into several installments.
II. Delivery time
Shipments of takes us through a courier company. The order placed by you will be delivered within a maximum 40 days since I've made the order confirmation. Although the usual delivery of COMPANY is usually between 15 and 25 days from order completion.
These times are average and therefore an estimate. Therefore, it may vary for logistical reasons or force majeure. In cases of delays in deliveries, COMPANY shall inform its customers becoming aware of them.
Each delivery is considered completed from the moment in which the carrier makes the product available to the customer, which is achieved through the control system used by the transport company.
In the case of late delivery of orders attributable to COMPANY, Customer may cancel your order in accordance with the procedure described in Section "11. Returns". Will not be considered late delivery cases where the order has been made available to the Customer by the carrier within the agreed time and was unable to be delivered due attributable to the Customer.
For orders over 300 € the shipping cost will be free on the Peninsula, Balearic and Canary Islands.
Once the order leaves our warehouse, you will receive an e-mail notifying that your order has been accepted and is being sent.
For security reasons, COMPANY will not ship any orders to PO boxes or military bases, nor accept any order if it is not possible to identify the recipient of the order and direction.
III. Data Delivery, Delivery unrealized and Wayward
If at the time of delivery the Customer is absent, the carrier will leave a receipt indicating how to proceed to arrange a new delivery. COMPANY hires as part of the courier delivery service, conducting a series of follow-up, aimed at ensuring that the delivery occurs.
If after 7 working days after the output distribution of the order has not been agreed delivery, the Customer must contact COMPANY. If the Customer does not do so, after 10 days from the output distribution of the order will be returned to our warehouse and the Customer shall bear the shipping costs and return to origin of the goods, as well as any costs associated management.
If the reason you could not make delivery of the package is lost, transportation initiate an investigation. In these cases, the response times of our carriers are generally between one and three weeks.
IV. Diligence in the delivery
The Customer must check the condition of the package to the carrier on behalf of the COMPANY, to make delivery of the product ordered by specifying the delivery note any abnormalities that could be detected in the packaging. If you later after reviewing the product, the Customer discovers any incident as a hit, break, signs of having been opened or any damage caused by shipping it, it undertakes to inform COMPANY via email in the shortest period of possible time before 24 hours from delivery. From now on you for such incidents (parts only warranty) will be addressed.
Return Procedure I.
All products purchased from COMPANY may be returned and refunded, provided that you provide to COMPANY your intention to return the / the product / s purchased / s within a maximum period of 7 calendar days from the date of delivery and the rest of the conditions of this section are met.
COMPANY will only accept returns that meet the following criteria:
Product must be in the same condition as delivered and will retain its original packaging and labeling.
These should be submitted using the same box in which it was received to protect the product. In the event that it can not be done with the box that was delivered, the Customer must return it in a protective case so that the product reaches the warehouse COMPANY with the maximum possible guarantees.
A copy of the delivery note inside the package, which also returned products and the reason for return should be included mark.
In order to provide Customer the return process and be able to properly track the same, only COMPANY establishes the refund procedure established by THE COMPANY. If the reason for return is attributable to COMPANY (the product is defective, is not the one you'd order, etc..), The amount of the refund will be refunded. If the reason is another (products are served correctly but are not to your liking), the cost of the return postage will be paid by the customer.
To proceed with a return, follow these steps:
Report within 7 calendar days of receipt that the product you want to be returned. The information may be made through the customer support form.
COMPANY shall inform the customer of the address to which to send the product.
Customer must ship the product COMPANY accept the return of goods. The return should be paid by customer.
COMPANY send a repatidor collect the goods.
II. CLIENT Rebates
The return of the products will result in a refund equal to the cost of returned products minus the cost of return service.
Only in the event that the product delivered is defective or incorrect, COMPANY also reimburse you the costs for shipping.
Partial returns and cancellations will result in partial refunds.
COMPANY manage the return order under the same system that was used for payment within 3 days from the confirmation of arrival at the store the returned order. The application of the return on the account or card Customer depend on the card and the issuer. The application period will be up to 7 days for debit cards and up to 30 days for credit cards.
PRODUCT WARRANTY PURCHASED
COMPANY acts as a distributor for manufacturers to ensure that the products offered for sale in the www.tienda.dartyluz.com working properly and no defects or hidden defects that make them dangerous or unsuitable for normal use.
The contractual guarantee offered is usually granted by the manufacturer. Once the customer has received the product will have the instructions provided by the manufacturer's box, enough for proper use and installation of the product and all warranty information. No Customer may request a broader indicated that there warranty.
The warranty will be valid for any defect or damage caused by external factors, accidents, in particular, electrical damage, wear, installation and use not in accordance with manufacturer's instructions.
Excluded from warranty products modified or repaired by the Customer or any other unauthorized person's Manufacturer. The warranty shall not apply to visible defects and defects of conformity of the product, for which any claim must be made by the Customer in question within 7 days of delivery of the products. The warranty does not cover products damaged by improper use.
Expressly states that the inflatables are not guaranteed because the manufacturer did not provide for the various factors that may affect proper operation (punctures, sun exposure, chafing ...).
COMPANY owns all rights to the content, design and source code of this website, in particular, by way of example but not limited to photographs, images, texts, logos, designs, trademarks, trade names and data included in the Web.
Customers and Users that such rights are protected by Spanish and international legislation on intellectual and industrial property is noted.
Furthermore, without prejudice to the foregoing, the contents of this Web also considered computer program, and therefore, it is also applicable throughout the Spanish and European Community regulations on the subject.
The total or partial reproduction of this website or any of its contents without the express written permission of COMPANY is expressly prohibited.
Also is strictly prohibited copying, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that involves a breach of the Spanish legislation and / or hospitalizations in intellectual property and / or industrial and the use of web content if not the express prior written permission of COMPANY.
COMPANY reports that no implied license or permit any of the intellectual property rights and / or industrial or any other linked directly or indirectly to the contents in the Web right or property.
Only the use of the contents of the Web site for information and service is authorized, subject to acknowledgment or reference to the source is, the user is solely responsible for the misuse thereof.
ACCESS AND STAY ON THE WEB. OUR CONTENT
Customers and Users are fully responsible for their behavior, the access to the Web, while sailing in the same, and after I agree.
As a result of the foregoing, Customers and Users are solely responsible to the COMPANY and third parties:
The consequences that may result from use or illicit purposes or effects contrary herein, any content on the Web, developed by COMPANY or not, published or not under his name officially.
As well as the consequences that may result from use contrary to the contents of this document and detrimental to the interests or rights of others, or in any way damage, disable or impair the website or its services or impede normal enjoyment other users.
COMPANY reserves the right to update the content when appropriate and to eliminate, limit or prevent access to them, temporarily or permanently, and deny access to the Web Client and Users that make a bad use of the content and / or breach any of the conditions listed herein.
COMPANY does not warrant reports that:
That access to the Web and / or web link will be uninterrupted or error free.
That the content or software that customers and users access through the Web or the Web link does not contain any errors, computer viruses or other elements in the contents that may cause alterations in your system or electronic documents and files stored in their computer system or cause other damage.
Harnessing that information or contents of this website or websites that link customers and users might do for their own purposes.
The information contained in this website should be considered by Customers and Users informational and guidance, both in relation to its purpose and its effects, why:
THE COMPANY DOES NOT GUARANTEE THE ACCURACY OF THE INFORMATION ON THIS SITE AND THEREFORE NOT BE LIABLE FOR DAMAGES OR POTENTIAL USERS FOR INCONVENIENCE THAT MAY ARISE FROM ANY INACCURACIES IN THIS SITE.
THE COMPANY does not assume any responsibility, but is not limited to title:
The use of Customer or Users may make of the materials on this website or linked websites, whether prohibited or permitted in violation of intellectual property rights and / or industrial web content or third parties.
Of possible damages to Customer or Users caused by normal or abnormal functioning of the search tools, organization or location of the content and / or access to the Web and, in general, errors or problems generated in the development or implementation of the technical elements that the Site or provide to the user program.
From the contents of those pages that Customer or Users can access from links in the Web, whether authorized or not.
For the acts or omissions of third parties, regardless of whether these third parties may be attached to the COMPANY through contractual means.
Access of minors to the content included on the Web, the responsibility of parents or guardians to exercise proper control over the activity of the child or children in their care or install any of the tools to control the use of Internet In order to avoid (i) access to materials or content not suitable for minors, and (ii) the transfer of personal data without the prior consent of their parents or guardians.
Communications and dialogues in the course of debates, forums, chats and virtual communities organized through or around the Web and / or linked websites, nor liable therefore of possible damages and suffering Customer or individuals and / or groups as a result of those communications and / or dialogues Users.
COMPANY shall not be liable in any way when they occur:
Errors or delays in access to the Website by the Customer at the time of entering your information in the order form, slowness or inability to receipt by the addressees of the order confirmation or any anomalies that may arise when these incidents are due to problems in the Internet, fortuitous events or force majeure and other unforeseen contingency beyond the good faith of COMPANY.
Failures or incidents that may occur in communications, defaced or incomplete transmissions so that there is no guarantee that the Website services are constantly operational.
Errors or damage to the website for use of inefficient service and bad faith by the Customer.
The inoperability or problems in the address given by the Customer to send the order confirmation.
In any case, the COMPANY undertakes to solve problems that may arise and provide all necessary support to the Customer to reach a quick and satisfactory resolution of the issue.
Also, COMPANY has the right to do during defined time intervals, promotional campaigns to encourage the registration of new members in their service. COMPANY reserves the right to modify the conditions of implementation of promotions, you extend them communicating properly, proceed to the exclusion of any participant of the promotion in the event of any abnormalities, abuse or unethical behavior involving thereof.
Customers and Users undertake to browse the website and use the content in good faith.
Customer data will be used for delivery via email of the sales you make and COMPANY for delivery of the purchases.
By simply visiting the Web, users do not provide any personal information or is obligated to provide.
COMPANY agrees to keep the strictest confidentiality of the information that is provided and use it for the stated purposes only.
COMPANY presumes that the data have been introduced by its holder or by a person authorized by it, and that is true and accurate.
Applies to Customers updating their own data. At any time, the Customer has the right of access, rectification, cancellation and opposition to all personal data contained in the various registration forms. To change or update your personal details the Customer must access www.tuverano.com, to "My Account". To cancel your account send an email from your email account email@example.com with the subject "Cancel Account".
Therefore, you are responsible for the accuracy of the data and COMPANY will not be responsible for its inaccuracy in the personal data of customers. Under current legislation on data protection, COMPANY has taken appropriate security levels to data provided by customers and also installed all means and measures at its disposal to prevent the loss, misuse security alteration, unauthorized access and extraction of these.
COMPANY may not exercise any of the rights and powers conferred on this document which does not imply any waiver thereof unless expressly recognized by the company or limitation of the action in each case.
COMPANY reserves the right to modify at any time, the presentation and configuration of the Web Site and these Terms and Conditions. Therefore, COMPANY endorses you read them carefully each time you access the Web Site.
APPLICABLE LAW AND ARBITRATION
Updated on 19/07/2013